As a graphic designer, my job requires me to be online for hours on end. And as such, having a reliable internet provider is crucial. However, there are times when I need to stop my internet package, especially when I'm going on vacation or when I need to cut back on expenses. In this review, I will share with you some tips and tricks on how to stop your IM3 internet package.
IM3 is one of the popular internet providers in Indonesia, offering various internet packages to cater to different needs. But what if you need to stop your internet package for some reason? Here's what you need to do:
Stop IM3 Internet Package via SMS
The easiest and quickest way to stop your IM3 internet package is by sending an SMS to IM3 customer service. Here's how:
Step 1: Compose a message
Open your phone's messaging app and compose a message to 363. Type "STOP" followed by a space and then the name of your internet package. For example, if you're subscribed to the "Unlimited" package, type "STOP Unlimited".
Step 2: Send the message
Double-check your message for any errors, then send it to 363. You will receive a confirmation message from IM3 that your internet package has been stopped.
Step 3: Check your balance
After stopping your internet package, make sure to check your balance to ensure that you're not charged for any unused data. You can check your balance by dialing *123# from your phone and following the prompts.
Stop IM3 Internet Package via MyIM3 App
If you prefer a more convenient way of stopping your IM3 internet package, you can use the MyIM3 app. Here's how:
Step 1: Open the MyIM3 app
Open the MyIM3 app on your phone. If you haven't downloaded it yet, you can get it from Google Play Store or the App Store.
Step 2: Log in to your account
Log in to your account using your IM3 number and password.
Step 3: Stop your internet package
Tap on the "Internet" tab and select the "Stop Package" option. Choose the internet package you want to stop and follow the prompts to confirm your request.
Stop IM3 Internet Package via Customer Service
If you're having trouble stopping your IM3 internet package via SMS or the MyIM3 app, you can always contact IM3 customer service for assistance. Here's how:
Step 1: Dial 123
From your IM3 number, dial 123 to connect to IM3 customer service.
Step 2: Follow the prompts
Follow the prompts to reach the customer service representative. Explain your situation and request to stop your internet package.
Step 3: Confirm your request
The customer service representative will confirm your request and provide you with a confirmation number. Make sure to keep this number for future reference.
Conclusion
Stopping your IM3 internet package is easy and straightforward. Whether you prefer to stop it via SMS, the MyIM3 app, or customer service, it only takes a few minutes to complete the process. Remember to check your balance after stopping your internet package to avoid any unnecessary charges. With these tips, you can stop your IM3 internet package hassle-free.
| Method | Steps |
|---|---|
| SMS | Compose message > Send message > Check balance |
| MyIM3 app | Open app > Log in > Stop package |
| Customer service | Dial 123 > Follow prompts > Confirm request |