The Ultimate Guide To Cancelling Your Traveloka Booking


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As a frequent traveler, I am always on the lookout for the best deals and ways to save money on my trips. Traveloka is one of my go-to platforms for booking flights, hotels, and activities, thanks to their competitive prices and user-friendly interface. However, there are times when I need to cancel my bookings due to unforeseen circumstances or changes in my itinerary. In this blog post, I will share with you my experience and tips on how to cancel your Traveloka booking hassle-free.

Before we dive into the details, let me clarify that cancelling your Traveloka booking is not rocket science. In fact, the process is straightforward and can be done in a few steps. However, there are a few things you need to keep in mind to avoid any confusion or extra charges. First and foremost, read the cancellation policy of the airline, hotel, or activity provider carefully before making your booking. Some bookings may be non-refundable or require a cancellation fee, while others offer a full refund or free cancellation within a certain timeframe. Knowing the cancellation policy upfront will save you time, money, and frustration later on.

How to Cancel a Flight Booking on Traveloka

Step 1: Open the Traveloka App or Website

Whether you booked your flight on the Traveloka app or website, the cancellation process is the same. Simply open the app or website and log in to your account.

Step 2: Go to My Bookings

Once you are logged in, go to the "My Bookings" section, where you can see all your current and past bookings. Find the flight booking you want to cancel and click on it.

Step 3: Select Cancel Booking

On the booking details page, you will see the option to "Cancel Booking." Click on it and follow the prompts to confirm your cancellation. Depending on the airline's cancellation policy, you may be eligible for a refund or a credit for future bookings.

How to Cancel a Hotel Booking on Traveloka

Step 1: Open the Traveloka App or Website

Similar to cancelling a flight booking, you need to open the Traveloka app or website and log in to your account.

Step 2: Go to My Bookings

Once you are logged in, go to the "My Bookings" section and find the hotel booking you want to cancel.

Step 3: Contact the Hotel Directly

Here's where it gets a bit tricky. Unlike flight bookings, hotel bookings on Traveloka cannot be cancelled directly through the app or website. Instead, you need to contact the hotel directly and inform them of your cancellation. You can find the hotel's contact details in your booking confirmation email or on the Traveloka app/website. Be sure to check the hotel's cancellation policy beforehand to avoid any surprises.

How to Cancel an Activity Booking on Traveloka

Step 1: Open the Traveloka App or Website

Yes, you guessed it right. The first step is to open the Traveloka app or website and log in to your account.

Step 2: Go to My Bookings

Once you are logged in, go to the "My Bookings" section and find the activity booking you want to cancel.

Step 3: Select Cancel Booking

Unlike hotel bookings, activity bookings on Traveloka can be cancelled directly through the app or website. Simply click on the "Cancel Booking" button and follow the prompts to confirm your cancellation. Again, be aware of the activity provider's cancellation policy to avoid any unnecessary charges.

How to Cancel a Package Booking on Traveloka

Step 1: Open the Traveloka App or Website

This step should be a no-brainer by now. Open the Traveloka app or website and log in to your account.

Step 2: Go to My Bookings

Once you are logged in, go to the "My Bookings" section and find the package booking you want to cancel.

Step 3: Contact Traveloka Customer Service

Similar to hotel bookings, package bookings on Traveloka cannot be cancelled directly through the app or website. Instead, you need to contact Traveloka's customer service team and explain your situation. They will assist you in cancelling your booking and processing any refunds or credits, if applicable.

In conclusion, cancelling your Traveloka booking is not something to be afraid of. With a bit of preparation and knowledge of the cancellation policies, you can cancel your booking hassle-free and avoid any unnecessary charges. Remember, accidents happen, plans change, but that doesn't mean you have to lose money in the process. Safe travels!

Booking TypeCancellation MethodThings to Keep in Mind
FlightThrough Traveloka App/WebsiteCheck airline's cancellation policy
HotelContact Hotel DirectlyCheck hotel's cancellation policy
ActivityThrough Traveloka App/WebsiteCheck activity provider's cancellation policy
PackageContact Traveloka Customer ServiceCheck package's cancellation policy

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